Yay Lowe's!

Here's my new washer/dryer set!! Sunday afternoon my Kenmore washer quit, here it is Wednesday evening and I'm washing clothes!! This is Samsung from Lowe's and NO, we will not be doing any more business with Sears. At all. Johnny had no choice but to pay the $210 required by the Prattville store for a restocking fee, but they'll have to have the washer repaired first. argh We used it several times a week for seven weeks and a few days. We had to pay $59 for them to come collect it, and then the $105 per item to 'restock'. John told the owner of Prattville's store, that Customer Service said it was up to each store to handle fees, and that we had spent upwards of $5000, not counting the w/d set, at his store in the last twenty-four months. We really shouldn't be paying this fee. Especially if he wanted us to remain customers. He refused to budge saying that was his policy, so we no longer will be giving Sears our hard earned cash!

Because of the way the water and outlets are arranged, this is the way we have to position the set. I no longer have room for the microwave on top of the washer and the door to the laundry area will prohibit us from using the drawer under the dryer, but it's there when we move into another place. John already has an idea of how to fix a spot for the microwave since kitchen space is limited. Both doors are high enough that there will be no bending whatsoever. I like that. Now I just have to spend the weekend rearranging the laundry and getting my shelves organized. There's stuff sitting on the stove and cabinets, but I'm a bit weary tonight and would rather whine/proclaim with you.
It doesn't look like it, but there is enough space to open the door and walk around it. They do have washers you can order where the door opens in the opposite direction and that would have been great! But I wanted a washer this week. Today. Right now. And I got it.

Besides, who can say which way the door will need to go for the next laundry area.

4 comments:

Lynne Griffies said...

I am so sorry about all your problems with Sears. You know, I used to think that their appliances were the best! We had problems with the washer and the dryer that we bought from them last year. And the Deasons have had problems with theirs from Sears, too. I think you should protest to the 'powers that be' about that restocking fee on a broken washer! That just is NOT right! Your new set looks great. Happy Laundering! :)

Susie Harris said...

OHHHHH You got the fancy one! I have loved them from first sight. I do pray that mine last a bit longer. They are never fun to buy....enjoy~

Haley said...

OOOOOOOOOHHHHHHHHHHHHH..........AAAAAAAAAAAAAAHHHHHHHHHHHHH........... (as I look at your NEW w/d). They look great! Well, Eric and I have only bought on ething from sears.... and wouldn't you know.... we had it sent for repairs at th ebeg. of the summer.... after the crappy customer service you guys got I wont be back their..... at all! We had to buy a fridge last year and we went to Sears but they were not helpful.... so we went over to Lowes and they had that thing at my house the next day....

Leah said...

They're SO much cooler than mine!! :)

~ from The Letter Writer ~

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